Frequently Asked Questions about OrangoGPL (FAQ)

Here you will find answers to all the questions you may have about OrangoGPL or any related topic. If you have any question that is not included in this FAQ, contact us and we will answer it privately.

General Questions

OrangoGPL is what is known as a GPL Club. That is, a community in which members can access, download, modify and distribute GPL licensed software (this license allows its members to perform these actions).

This software (plugins and themes) is often sold very expensively by developers, when, in fact, it is free software that can be distributed for free.

We take those software and themes and distribute them at a very low price (just enough to allow us to continue operating and acquiring new plugins and themes to share with our members).

There are other GPL Clubs (a simple Google search will show you a couple of dozens), but OrangoGPL has some advantages that make it unique:

  • One of the largest repositories of themes and plugins, with over 5000 downloads.
  • Premium Support Service (on demand), something exclusive that no other GPL club offers.
  • Installation and Configuration Service (on demand), something also exclusive that no other GPL club offers.)
  • Possibility to buy themes and plugins with discount without being a member.
  • Two membership levels with different advantages.
  • Plugin AutoUpdater plugin and themes, with which you can update your plugins and themes without license from the WordPress administration panel (something 100% exclusive, that you will not find in any other GPL club and that will save you a lot of headaches).

In short, OrangoGPL is your best ally if you want to start a project without spending too much money.

What we do at OrangoGPL is totally legal and you are not committing any crime by using our services.

At OrangoGPL we only sell plugins and themes released and distributed under GPL license.

The GPL license allows the owner of the software (plugin, theme or whatever) to use it, but also to modify it, re-sell it, give it away, distribute it or, in general, do whatever he wants with it, as long as he mentions and respects the original developer.

There is no crime on the part of either the seller or the buyer. So don’t worry.

The products on OrangoGPL are the same as those available on the official websites, but they are sold at a significantly lower price, up to 99% lower.

Why? Very easy: On OrangoGPL, the plugins and templates available for sale do not include premium support by default. Instead, on the developers’ websites, they sell you the plugin or theme with a license key that entitles you to X amount of time of premium support. And that support is the one that has such a high price.

But realize that the important thing here is that the plugin or theme and the support are separate!

Since we don’t offer that support upfront (although you can hire it), we can offer you a much more affordable price.

Part of the revenue from the sale of these products is used to purchase new plugins and templates, so that you always have the best, here.

Don’t worry!

OrangoGPL downloads are totally safe.

As we say, you will download exactly the same plugin or theme that you would download from the original website. Nothing else.

Our priority is to help you get your project up and running at the lowest possible cost, and, obviously, that means guaranteeing healthy downloads, without any risk.

You can rest assured: None of our themes or plugins have any kind of malware.

In any case, if you want to add an extra layer of security, you can run the files you download from our website through any online antivirus, such as VirusTotal.

A nulled or cracked theme or plugin is a premium theme or plugin that had certain features linked to the activation of the license that was sold with the plugin or theme, but that, after a manipulation by a third party, becomes available without a license.

That is, imagine a plugin like WooCommerce Memberships, which is a plugin that extends the functionality of WooCommerce and that you can not use normally if you do not have a license.

That plugin has some lines of code in its programming that make the plugin not work if a license is not active.

That being the case, you may think that you have to pay for the original plugin to enjoy it. But this is not the case.

GPL licenses allow you to modify plugins and themes and then resell or distribute them. That is, we can take that plugin, remove or modify the lines of code that check if there is an activated license (only those), and then offer it to you.

This is what is known as a “nulled” or “cracked” theme or plugin.

And this is completely legal (as long as you do it in a GPL software, as it is the case).

At OrangoGPL we offer nulled versions only when strictly necessary.

Generally, it is not necessary to modify any part of the code (that’s why most of our downloads are 100% identical to what you would find on the official website). However, on those occasions when it is (to get the normal and correct functioning of the plugin), we offer you the nulled version.

No.

The plugins and themes we offer here can only be used on self-hosted WordPress websites. To know the difference between self-hosted WordPress (WordPress.org) and WordPress.com, take a look at this article.

It is normal for plugins or themes to show you a warning prompting you to purchase and activate a license or mentioning that there are updates (to which you are “not entitled” because you do not have a license). This is a mechanism used by developers to get you to buy their (very expensive) license.

Fortunately, there are ways to remove these messages without having to jump through hoops.

The first option is to simply ignore those messages.

The second option is to install our EasyGPL Plugin (exclusive to OrangoGPL Club Premium Members), as it also includes a deactivator for this type of messages. Remember that our EasyGPL Plugin allows you to have automatic updates from your WordPress Dashboard… It’s very convenient!

Yes, on demand and with an additional price to the plugin purchase price (or download).

If you are NOT a member of the OrangoGPL Club, you will not have any limitation. You can buy as many plugins or themes (and download them) as you want.

However, OrangoGPL Club members do have a limitation. In the case of Basic members, this limitation is 10 downloads per day and, in the case of Premium members, this limitation is 20.

Why?

Because, for us, each download consumes resources and is a cost, and the truth is that nobody needs more than 20 plugins or themes per day for their projects.

This limitation allows us to operate normally without affecting the user experience.

Questions about the OrangoGPL Club

OrangoGPL Club is our paid membership.

In OrangoGPL you can purchase plugins and themes in two different ways: Buying plugins and themes individually without being part of the club or being part of the club and downloading them for free (which, in addition, will bring you many other advantages).

Currently, we have two plans in OrangoGPL:

  1. Basic Plan: Free access to all OrangoGPL themes and plugins (and their updates).
  2. Premium Plan: Basic Plan Features + Discounts on our Premium Support Service and our Installation and Configuration Service + Our Exclusive EasyGPL Plugin (with which you can update your plugins and themes from the WordPress Dashboard).

You can activate your membership here.

In Club OrangoGPL there is no Download Right.

Keep in mind that the OrangoGPL Club is just that, a club. Our interest is that whoever becomes a member, will be a member for many years. We are not interested in a person who becomes a member only to leave the following month.

That is why the “Download Right”, applied to OrangoGPL members, adheres to this logic.

While the buyer who is NOT a member acquires, by default, a 1 year “Download Right”, OrangoGPL members do not acquire any “Download Right” for X months or years.

The “Download Right” of OrangoGPL members is available as long as they are members. The moment they stop being members, they stop being able to download plugins or themes or their updates.

That is to say, if you unsubscribe from the OrangoGPL club, do not expect to have, afterwards, a year of updates for your plugins.

The quick answer is YES.

In general, being a member of OrangoGPL is a smarter choice than making individual purchases.

Why? Well, because being a member you will be able to download as many plugins and themes as you want completely free and, in addition, you will have multiple additional advantages.

After all, think that the cheapest plugin or theme on OrangoGPL has the same price as the monthly subscription.

When are you more interested in buying a plugin or theme and NOT becoming a member?

When you are only interested in a particular plugin or theme and you want to make that specific purchase and have one year of Download Right to receive its updates.

In this case, it will be cheaper to make the individual purchase.

However, keep in mind that, on many occasions, we think we only need a plugin or theme and, after a couple of months (or less), we need another, and another and another …

In our experience, belonging to the OrangoGPL Club more than pays off.

You can unsubscribe at any time from Your Account.

The Premium Support Service is a support service that we offer to OrangoGPL customers. With this support service we are committed to help the customer to solve the technical doubts about the plugin or theme he/she has purchased.

The Premium Support Service must be contracted together with the purchase or download of the plugin or theme in question and is only valid for that plugin or theme. That is, if you purchase the Premium Support Service for the Etsy Integration for WooCommerce plugin (for example), you will not be able to ask questions about any other plugin or theme.

OrangoGPL Club Premium Members get discounts on the Premium Support Service.

The Installation and Configuration Service is a service we offer to our customers (both members and occasional buyers) by which we install and configure the plugin or theme you have purchased according to your needs and wishes.

The Installation and Configuration Service must be contracted together with the purchase or download of the plugin or theme in question and is only valid for that plugin or theme. That is, if you hire the Installation and Configuration Service for the plugin Etsy Integration for WooCommerce (for example), that will be the only plugin to be installed and configured by us.

To contract this service, you must indicate it in your order. After doing so, you will be asked for the access data to your website and you will be asked some questions to proceed with the installation and configuration.

Once completed, you will be informed and given a period of time to check if everything is correct. If everything is OK, the work will be completed. If not, a further correction and adjustment will be made and the job will be finished.

OrangoGPL Club Premium members get discounts on the Configuration and Support Service.

One of the big problems with themes and plugins purchased without a license is that they do not include automatic updates.

Until now, users of unlicensed themes and plugins had to download the latest version and upload it manually to their site.

Until now.

At OrangoGPL we have developed an exclusive plugin that allows you to install the updates of the plugins and themes you have installed without the need of an official license.

It is as easy to use as the official WordPress installer and updater.

You simply log in to your WordPress admin panel, click on our EasyGPL Plugin and you can see which plugins and themes have an update available. You select them, click on update… and that’s it!

In addition, EasyGPL also eliminates annoying messages from plugin developers, which only serve to annoy you by asking (or demanding) you to buy a license.

NOTE: In order to use EasyGPL, your hosting must have the IonCube PHP Extension activated (you can do it from the PHP Version Selector –here you have a guide– or by sending a ticket to your hosting). We can NOT activate it for you.

Questions about our downloads

At OrangoGPL, when you purchase a product, such as a plugin or a template, we provide you with a ZIP file of the specific version indicated in the product description. You will have access to the new versions of that product that are uploaded to our platform during the period you have contracted.

It is important to note that the file you download is completely identical to the official version that you would find on the developer’s website in 99.9% of the cases.

We do not make modifications of any kind, so it is not a cracked or nulled version (except on specific occasions, in which we modify the code as strictly necessary for the plugin or theme to be functional – and only because, otherwise, the plugin or theme would not work).

The premium plugins and templates you purchase from OrangoGPL can be used without restrictions even if you don’t have a license, and will work 100% on your websites.

In fact, many users choose to buy the license of this or that plugin or theme from the official websites of the developers only the first time and then use it on multiple sites and, when the time comes, do not renew it.

With OrangoGPL you do the same as most users do when buying a premium theme or plugin, but you save even that first license.

At OrangoGPL you will find the most demanded premium themes and plugins, as well as templates for the most used themes and extensions for the most popular plugins.

That is, you will find themes and plugins, but also WooCommerce extensions, templates for Astra, Gutenberg, GeneratePress and much more.

The plugins and themes that you download in OrangoGPL will be exactly the same that you would download in the original developer’s website.

That is, the files you download here for 5€ will be the same that someone else can download from the developer’s website after paying 100€.

The difference is that we are not going to sell you a license key, so if you have any problem with your plugin or theme, the developers will not attend you or solve your doubts.

In this sense, you have two options: Either you solve the problem you have yourself (looking for the solution on Google, forums, Stack Overflow or anywhere else) or you hire our support service.

Sometimes, there are plugins or templates that, due to their characteristics, have less functionality because they do not have a license.

We try to solve this by modifying the code of the plugin or theme as little as possible (which is also perfectly legal, since GPL licenses allow the modification of the software) so that all the functions are available.

However, in some plugins it is impossible to make the appropriate modifications and it may happen that some specific functionality is not available.

It happens rarely (and, on the few occasions when it does, we take care to indicate it in the description of the download on its corresponding page), but you should be aware that it is something that sometimes happens.

If you have downloaded or purchased a plugin with blocked functionality without it being specified in the product description, please contact us so that we can compensate you in proportion to the damage you have suffered.

The “Download Right” is a concept we use at OrangoGPL to define the rights that a customer acquires over any of the downloads we offer. Basically, it indicates the time during which you will be able to download a plugin or theme you have purchased, as well as its updates.

When you purchase a product on OrangoGPL, you will be asked for how long you want to have the right to download the plugin and its updates (by default, one year). That will be your “Download Right” time.

When your “Download Right” runs out, your downloads will be blocked and you will no longer have the right to download again.

You can update your “Download Right” at any time from your My Account.

Remember that, if you are an OrangoGPL member (Basic or Premium), your “Download Right” is infinite. That is, you will have as many downloads as you want at any time, as long as you keep your subscription active.

You can download the plugin or theme as many times as you want while your “Download Right” lasts.

Remember that you can extend your “Download Right” at any time.

Also remember that, if you are an OrangoGPL Member (Basic or Premium), your Download Right will last as long as you keep your membership active (i.e. you can have an infinite “Download Right” for only 4,99€ per month!)

There are many developers behind the plugins and themes we offer. Think that in our repository there are more than 5000 plugins and themes, so there are many authors and developers behind them.

On each download page you will find information about the original developer and you can access the official website for any questions you may have.

No.

We only offer the latest versions of the plugins.

Send us an email through our contact form!

We are constantly adding new plugins and themes. Normally, we choose the new plugins and themes to add by our own criteria. However, if a client (or potential client) asks us for a specific plugin or theme, we prioritize it and publish it as soon as possible.

Theme and plugin developers may include messages inside the plugin to notify you of updates, even when you can’t access them because you don’t have a license.

Our recommendation is that you ignore those messages or use our exclusive EasyGPL plugin so that those messages are not displayed.

Questions about Themes and Plugins Upgrades and Releases

The issue of updates is complicated, so pay attention and don’t get lost:In general, automatic updates of WordPress plugins and themes are tied to your license key. This means that, in principle, if you don’t have a license key, you won’t have automatic updates.

And, since at OrangoGPL we don’t sell license keys, in theory you won’t have automatic updates of the plugins and themes you buy or download here.

However, this is the theory.

As part of our mission to help as many people as possible to easily start and manage their projects, we have developed our own plugin and theme update system, called EasyGPL.

This system allows you to update your plugins and themes from your WordPress admin panel, just as you would if you had an official license.

Of course, this is an exclusive and resource-demanding service for us, so we only offer it to OrangoGPL Premium Members.

On the other hand, in case you are not an OrangoGPL Premium Member, it’s not the end of the world either.

When you buy or download your plugin or theme from OrangoGPL, you will be able to contract updates for a certain period of time. All you have to do is log in to your account, download the latest version and upload it manually to your website.

Annoying? A lot of work?

No doubt, that’s why we recommend you to become an OrangoGPL Premium Member.

It’s well worth it!

Yes, taking into account what was explained in the previous question.

OrangoGPL Basic and Premium Plan members will find a “New Version Available” button on all theme and plugin download pages.

This button serves to notify us that a new version of the theme or plugin in question has been released and that we have not yet updated the version we have on OrangoGPL.

Of course, we take care of updating plugins and themes (and we do it automatically and very fast), but there is always the possibility that a particular download is not updated. In that case, the collaboration of our amazing community is a great help!

Every time we update a plugin we reflect it here.

In addition, if you are an OrangoGPL Premium Member, you will also receive a notice in your WordPress admin panel informing you of the plugins you should update (and you can update them from the WordPress panel itself!).

No. We do not currently offer this service.

In as many websites as you want without any limit.

Click here to view our Terms of Service.

Click here to view our Cookies Policy and here to view our Privacy Policy.

It is unlikely that this is true, since all the plugins and themes we offer are distributed under GPL license.

However, if you believe this to be the case, please contact us and we will proceed to review the case (and give you an answer, of course).

At OrangoGPL we use names, expressions and trademarks for the sole purpose of correctly identifying the products and always following the doctrine of fair use. That is why it is unlikely that you are right.

However, if you think you are, contact us and we will proceed to review the case (and give you an answer, of course).

We currently do not offer any refunds on purchases or memberships, as all services associated with a payment are available from the moment the payment is made.

Refunds are possible for Premium Support and Installation and Configuration Services, as long as the service has not yet been started.

The available payment systems and methods may change over time. The ones you find available during Checkout will be the only ones accepted at that time.

You may contact us to suggest integrating a new payment method, but please be aware that integration will take time. Just because you contact us does not mean that we will offer you another payment method immediately.

All available payment methods are present and visible during Checkout.

Yes, it is completely legal to do so.

However, please note that, in this case, you should contract our Premium Support Service to guarantee fast and effective solutions if there are any problems.

Billing Questions

You have two ways to download plugins and themes from OrangoGPL:

  1. Without being a member of the OrangoGPL Club: Go to the specific page of the plugin or theme you want and click on buy. Choose the Extras you want and complete the checkout. An account will be created and you will have immediate access to your download.
  2. Being a member of the OrangoGPL Club: Go to the specific page of the plugin or theme you want and click on download. If you want any extra, purchase it from that same page.

Yes, it is normal.

OrangoGPL is a 100% legal business and we are obliged to invoice our services and our sales.

That’s why, both when you make an individual purchase and when you purchase any membership, an invoice is issued in your name, which must include certain personal data, which is what we ask you for.We know it’s a bit annoying, but we also know that you prefer to have a reliable and 100% legal site where you can download your plugins and themes for free!

PS: Of course, your data will not be sold, given or shared with anyone. You can take a look at our Privacy Policy if you want more information about it.

Yes, as we have just explained, you will receive an invoice for your purchase and/or subscription.

Yes, we offer discounts and offers in exchange for collaborations with content creators. If you promote us, you can get great discounts on OrangoGPL memberships.

Contact us and we will give you all the details.

Actualmente, tenemos disponibles las siguientes ofertas y descuentos:

Questions about Technical Problems

The error message “The package could not be installed. The theme is missing the style.css stylesheet.” is a message that WordPress throws when, when you go to install a theme, it is not able to locate the style.css file (a basic file for the functioning of a theme).

In 99% of cases this happens because you are uploading the wrong .zip file.

Some of our themes are presented as a .zip file (the theme itself) inside another .zip file (which includes different additional elements that do NOT need to be uploaded to WordPress).

If you are getting this message when trying to install a theme you downloaded from OrangoGPL, try unzipping the file you are trying to upload to WordPress. Check that there is not a second .zip between the unzipped files.

If so, that is the file you need to upload to WordPress.

If the problem persists, please contact us.

Unfortunately, there is nothing we can do.

The theme developers can block the use of the importer if you don’t have a license. We try to bypass this block by modifying the code (see “Nulled Plugins and Themes on this page”), but it is not always possible.

If you have this problem, let us know and we will try again to null the theme so that you can use it normally (although we do not guarantee to be able to do it).

Unfortunately, there is nothing we can do.

It is the responsibility of each user to know what problem he has, what he needs to solve it, what external service the plugin or theme he downloads will need and if it is active or not.

In these cases, not even the original plugin downloaded from the official website would work correctly, so we can not take care of it.

We do NOT refund if you download a plugin or theme that requires an external service and it is not available nor do we offer assistance to find alternatives or re-configure anything.

Sorry: We only guarantee access to premium plugins and themes at very low prices, but we cannot guarantee access to external services. It is your job to find out what you need for a plugin or theme to work and to clarify whether or not you will have access to it.

Si tienes alguna pregunta que no aparece respondida en este FAQ, no dudes en ponerte en contacto con nosotros. Te atenderemos encantados.

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