Ninja Forms – Helpscout

# Ninja Forms + Help Scout

Description

Tailor your WordPress forms to match your customers’ needs with this Help Scout integration for WordPress. Integrating Help Scout with your WordPress website allows you to deliver exceptional customer service with ease. Help Scout simplifies the process of handling customer support requests, eliminating easy misses and improving your users’ support experience. With this powerful integration, you can enhance your customer service capabilities and surpass your competitors in providing top-notch support.

Key Features

• Seamless integration of Help Scout with WordPress
• Customizable support request forms placed anywhere on your website
• Customer profiles with a complete history of interaction
• Automation and organization features to enhance productivity
• Collaboration tools for effective support
• Fully featured reporting and analytics
• Live chat and phone support integration
• And much more!

Frequently Asked Questions

1. What type of support is available to Ninja Forms customers?

   We have a dedicated support team available Monday to Friday, from 9am to 4pm EST. Our team is here to assist you with any questions or issues you may have regarding Ninja Forms and its integrations.

2. How do Ninja Forms licenses work?

   Ninja Forms licenses are subscription-based and will automatically renew each year unless cancelled. With an active license, you can access updates and receive support from our team. If you choose not to renew your license, you can still use the extensions, but you won’t have access to updates or support.

3. Can I get a demo or trial of Ninja Forms add-ons before I buy?

   Currently, we don’t offer a demo or trial version of our add-ons. However, to ensure your satisfaction, we provide a 14-day full refund policy. If you are not completely satisfied with your purchase, you can request a refund within the first 14 days.

Changelog

• 3.1.3 (21 April 2020)
  • Resolved issues with false positive for outdated TLS status.
• 3.1.2 (3 December 2019)
  • Resolved issue with license key registration and WordPress updater.
  • Updated all text references from Helpscout to Help Scout.
• 3.1.1 (26 November 2019)
  • Resolved issue preventing proper retrieval of lists in API version 2.
• 3.1.0 (15 November 2019)
  • Updated to HelpScout API version 2.
  • Workflow now connects to HelpScout via OAuth.
• 3.0.0 (5 May 2018)
  • Updated to be compatible with Ninja Forms 3.0.
• 1.0 (30 June 2015)
  • Initial release.